788bet Privacy Policy — Keeping Your Data Safe

1 Who We Are

788bet is an online betting and gaming platform operated at 788bet.ml, providing sports betting, cricket and PSL markets, casino games, slot games, bingo and related services to players in Pakistan. Throughout this Privacy Policy, "788bet", "we", "us" and "our" refer to the platform and its operating team.

This Privacy Policy applies to all personal information collected through your use of the 788bet website, mobile site and any related services. By registering a player account or using the platform, you confirm that you have read and understood this policy and how your data will be handled.

2 Personal Data We Collect

We collect personal information from you at different stages of using 788bet. The categories of data we may collect are set out below.

2.1 Registration Data

When you create a 788bet account, we collect the information you provide during sign-up, which typically includes:

• Full name
• Date of birth (to verify you are 18 or above)
• Email address
• Mobile phone number
• Username and password (password stored in hashed form only)
• City or region within Pakistan

2.2 Verification Data

If you are asked to verify your identity — for example, before a withdrawal is processed — we may collect:

• A copy of a government-issued identity document (such as a CNIC)
• A selfie or proof-of-identity image as requested
• Any additional information required to confirm your identity and age

2.3 Transaction Data

Every deposit, withdrawal, bet and game played on 788bet is recorded in association with your account. This transaction history is part of your personal data and is retained for account management, dispute resolution and operational purposes.

2.4 Technical and Usage Data

When you use the 788bet platform, we automatically collect certain technical information, including:

• IP address and approximate location
• Device type, operating system and browser version
• Pages visited, time spent on the platform and navigation patterns
• Session timestamps and login records

2.5 Communications Data

If you contact 788bet support via email at [email protected] or through any other support channel, we retain the content of those communications to help resolve your query and improve our service quality.

3 How We Use Your Personal Data

788bet uses the personal data we collect for specific, legitimate purposes only. The table below summarises the main uses of your data and why we need it:

We do not use your personal data for automated decision-making that produces significant legal effects on you without human review.

4 Payment Data and PKR Transactions

All deposits and withdraw als on 788bet are processed in Pakistani Rupees (PKR). When you make a payment using JazzCash, Easypaisa, Raast, bank transfer or any other supported method, your payment details are handled as follows:

• Payment details you enter are transmitted directly to the relevant payment processor using encrypted connections. 788bet does not store your full JazzCash PIN, Easypaisa account credentials, or complete bank card numbers on our servers.
• We retain only the minimum transaction reference data required to match your deposit or withdrawal to your account — such as the transaction ID, amount in PKR, date and payment method type.
• Third-party payment processors (JazzCash, Easypaisa, Raast, banks) have their own privacy policies governing how they handle payment data on their end. 788bet is not responsible for the data practices of these providers.
• We will never ask you to share your JazzCash or Easypaisa PIN, mobile banking password or full card details via email, chat or any other communication channel. If you receive such a request, please treat it as fraudulent and contact us immediately.

5 Sharing Your Personal Data

788bet does not sell your personal information to any third party. We share data only in the following limited and necessary circumstances:

5.1 Payment Processors

To process your PKR deposits and withdrawals, we share the minimum required transaction data with the relevant payment service — JazzCash, Easypaisa, Raast, your bank or another supported wallet. This sharing is essential to complete your requested transaction.

5.2 Game Providers

Casino games, slot games and bingo titles on 788bet are supplied by third-party game studios. These providers receive a session token and anonymised player identifier to run the game. They do not receive your full personal details, payment information or identity documents.

5.3 Fraud Prevention and Security

We may share data with fraud detection services or other security partners where we have a legitimate reason to believe that suspicious or fraudulent activity is occurring on an account. This is done to protect you and all players on the platform.

5.4 Legal Requirements

If we receive a valid legal request from a competent authority requiring disclosure of account or transaction data, we may be obliged to comply. We will only disclose the specific data covered by such a request and will not voluntarily provide more than is required.

5.5 Business Transfers

In the event that the 788bet platform or its operating business is transferred, merged or acquired, personal data held by 788bet may form part of the transferred assets. We will notify affected players via their registered email address if such an event occurs and their data is to be handled by a new entity.

6 Cookies and Tracking Technologies

788bet uses cookies and similar technologies to provide a functional and consistent experience on the platform. Here is a straightforward explanation of what we use and why:

6.1 Essential Cookies

These cookies are required for the platform to function. They keep you logged in during your session, remember your game preferences and ensure that your PKR balance and bet history load correctly. You cannot opt out of essential cookies without breaking core platform functionality.

6.2 Analytics Cookies

We use analytics tools to understand how players navigate 788bet — which pages are most visited, where users spend time and where issues occur. This data is aggregated and used solely to improve the platform. It is not linked to your personal identity for advertising purposes.

6.3 What We Do Not Use Cookies For

788bet does not use cookies to track you across other websites, build advertising profiles or serve you targeted adverts on third-party platforms. We do not sell cookie data to advertisers.

6.4 Managing Cookies

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent parts of the 788bet platform from working as expected, including keeping you logged in or loading your account balance correctly.

7 Data Retention

788bet retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with the following principles:

• Account registration data is retained for the lifetime of your account plus a minimum period after closure to allow for dispute resolution and fraud investigation.
• Transaction records — including all PKR deposits, withdrawals and bet history — are retained for a minimum period following account closure. This is necessary for accounting accuracy and for responding to any queries or disputes that arise after closure.
• Identity verification documents are retained for the period required to maintain verification records and are then securely deleted.
• Support communications are retained for a reasonable period after the query is resolved, so that context is available if a related issue arises.

When personal data is no longer required and there is no legitimate reason to retain it, it is securely deleted or anonymised so it can no longer be linked to you.

8 Data Security

Protecting your personal information is something we take very seriously at 788bet. The security measures we have in place include:

• TLS encryption on all data transmitted between your device and the 788bet platform, including during login, deposits and withdrawals.
• Password hashing — your account password is never stored in plain text. We store only a cryptographic hash that cannot be reversed to reveal your original password.
• Access controls — access to player personal data within the 788bet team is restricted on a need-to-know basis. Staff members can only access the data relevant to their specific role.
• Session security — player sessions are managed with secure, time-limited tokens. We monitor for unusual login patterns and may prompt re-verification if suspicious activity is detected.
• Regular security reviews — we periodically review our data handling procedures and security measures to identify and address potential vulnerabilities.

9 Your Privacy Rights

As a 788bet player, you have rights over your personal data. These include:

9.1 Right to Access

You can request a copy of the personal data we hold about your 788bet account at any time. Contact our support team at [email protected] with your registered account username and we will provide the relevant information within a reasonable timeframe.

9.2 Right to Correction

If any personal data we hold about you is inaccurate or out of date — for example, an incorrect phone number or email address — you can request that it be corrected. Some corrections may require identity verification before they are applied.

9.3 Right to Deletion

You may request deletion of your personal data. We will action this request where we are not required to retain your data for legal, compliance, fraud prevention or dispute resolution purposes. Where retention is required, we will explain which data must be kept and for how long.

9.4 Right to Withdraw Marketing Consent

If you have consented to receive promotional communications from 788bet — such as bonus offers, match alerts or platform updates — you can withdraw that consent at any time by contacting support or following the unsubscribe instructions in any marketing message. Withdrawing marketing consent does not affect your ability to use your 788bet account.

9.5 How to Exercise Your Rights

To exercise any of the rights listed above, please contact the 788bet support team directly at [email protected]. Include your registered account username and a clear description of your request. We aim to respond to all privacy-related requests promptly and will confirm receipt of your request.

10 Children's Privacy

788bet is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires users to confirm their date of birth, and we reserve the right to request identity verification at any stage to confirm a player's age.

If you believe that a person under 18 has registered on 788bet or that a minor has access to an account, please contact us immediately at [email protected]. We will investigate and take appropriate action, which may include closing the account and returning any deposited PKR funds to the payment source after verification.

Parents and guardians are encouraged to use parental control tools available on their devices and internet service plans to help prevent minors from accessing online betting platforms. Further guidance is available on our Responsible Gaming page.

11 Changes to This Privacy Policy

788bet may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable data protection standards. When we make material changes, we will update the "Last updated" date at the top of this page.

For significant changes that affect how your data is used, we will make reasonable efforts to notify you via your registered email address or through a notice on the platform. It is your responsibility to review this policy periodically. Continued use of 788bet after an updated policy has been published constitutes your acceptance of the revised terms.

12 Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how 788bet handles your personal data, please get in touch with our support team. We are happy to explain anything that is unclear and to help you exercise your privacy rights.

For questions about your account, deposits, withdrawals or betting rules, visit our FAQ page. For information on managing your gaming habits, visit our Responsible Gaming page.